Privacy Policy

Last update: July 2025

This Privacy Policy applies to all personal information collected by ABL Digital Media Pty Ltd.

1. We respect your privacy:

a) ABL Digital Media Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.

b) We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).

c) "Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.

d) You may contact us in writing at Suite 38B, Level 38, 2 Park Street, Sydney, NSW 2000, for further information about this Privacy Policy.

2. What is "personal information"?

The Privacy Act 1988 (Cth) currently defines « personal information » as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

• whether the information or opinion is true or not; and

• whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.

3. What information do we collect?

ABL Digital Media Pty Ltd will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.

You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.

We may collect additional information at other times, including but not limited to, when you provide feedback, information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

Additionally, we may also collect any other information you provide while interacting with us especially in the course of your employment such as:

• name, signature, home address, email address, telephone number, date of birth;

• photographs, audio, video and audiovisual footage;

• bank account details;

• employment details, such as work address and contact details, salary, job title, work practices, employment history and CV (for job candidates)

4. How we collect your personal information

ABL Digital Media Pty Ltd collects personal information from you in a variety of ways, including, when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. Such ways are detailed below:

• When you consider working with us and provide us with information about you or the business you are representing;

• When you complete the contact us form or audit form on our website;

• When you submit a job application, either directly or via third-party recruitment platform;

• When you provide your consent to be added to our newsletter or marketing list.

We may also collect information from third-party sources, such as recruiters, publicly available platforms (e.g., LinkedIn), or business partners. If we do, we handle the information in accordance with this Privacy Policy.

5. How we use your personal information

ABL Digital Media Pty Ltd may use personal information collected from you to provide you with information about our products or services. We may also notify you of new and additional services or opportunities.

ABL Digital Media Pty Ltd will only use personal information for the purposes that you consent to. These may include:

• Providing products or services during our business operations;

• Administering business processes;

• Improving or developing our services;

• Communicating with you by a variety of measures including, but not limited to, by telephone, email, sms or mail;

• Handling complaints or disputes;

• Complying with legal obligations.

If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.

We may disclose your personal information to comply with a legal requirement, including a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.

If there is a change of control in our business or a sale/transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal.

6. Disclosure of your personal information

ABL Digital Media Pty may disclose your personal information to any of our employees, contractors, professional advisers, agents, suppliers or subcontractors, where reasonably necessary for the purposes outlined in this Policy.

Where third-party services providers handle personal data on our behalf (such as hosting, CRM platforms, analytics providers, advertising partners, etc.), we require form them to comply with applicable data protection laws ans only process data under our instructions.

However, we are not responsible for the data processing practices of third parties or for any breach of their legal obligations.

7. General Data Protection Regulation (GDPR) for EU Individuals

ABL Digital Media Pty complies with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use. We may act as either a Controller or Processor of your personal information, depending on the context of data collection.

7.1. Lawful bases for processing:

We process your personal data on the following legal bases under article 6 of the GDPR:

• Consent: when you have clearly given permission to process your personal data for a specific purpose;

• Contractuel necessity: when processing is necessary to fulfill a contract with you;

• Legal obligation: when processing is required by law;

• Legitimate interests: when processing is necessary for our legitimate business interests, provided these do not override your rights;

• Vital interests: when processing is necessary to protect life (e.g., in emergencies);

• Public interest: in limited circumstances where processing is required for a task carried out in the public interest.

7.2. Special categories of data:

We do not collect sensitive personal information (e.g., ethnic origin, religious beliefs, health data) unless required and with your explicit consent.

7.3. Age limitation:

You must not provide us with your personal data if you are under 16 years old without the verifiable consent of a parent or legal guardian.

We do not knowingly collect or process data form individuals under 16 years of age and have procedures in place to delete such data if detected.

8. Your GDPR rights:

If you are located in the UE, you have the following rights:

• To be informed about how your data is used;

• To access your personal information;

• To correct inaccurate or incomplete information;

• To have your data erased (« right to be forgotten »);

• To restrict or object to data processing;

• To obtain and reuse your data across services;

• To lodge a complaint with your national Data Protection Authority.

You may exercise these rights by contacting us via the details provided below.

We may require identity verification before processing your request.

9. Data retention

We retain personal information only for as long as it is reasonably necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

The retention period may vary depending on the nature of the information, the context in which it was collected, and our legal obligations. Once the information is no longer required for these purposes, we will take reasonable steps to securely destroy or de-identify it.

In some cases, we may retain data for longer periods where necessary to:

• Respond to legal claims or proceedings;

• Maintain business records for compliance and auditing purposes;

• Comply with obligations under employment or taxation law;

• Where you have given consent for a longer retention period.

You may request further details on specific retention periods by contacting us using the details provided in the Privacy Policy.

10. Hosting and international data transfers:

Information we collect may be stored or processed in Australia, France, the USA, or other counties where we operate.

Transfers to countries outside the EEA are safeguards though:

• Standard Contractual Clauses (SCCs) approved by the European Commission;

• Binding Corporate Rules (BCRs), where applicable;

• Adequacy decisions where the receiving country is deemed to provide adequate protection.

Hosting is primarily in the USA.

We conduct risk assessments and use SCCs and additional safeguards where required under Schrems II guidance.

You acknowledge that publishing data online (e.g., testimonials or blog comments) may expose it to global access, and we cannot prevent misuse by others.

11. Security of your personal information

We are committed to ensuring you data is secure. We implement suitable physical, electronic, and managerial procedures to protect your personal information from misuse, loss, or unauthorised access.

Where third-party processors are used, they are bound to meet ou privacy and data protection standards, and comply with GDPR where applicable.

However, transmission of data over the Internet is inherently insecure, and we cannot guarantee the security of data sent to or from us electronically/

12. Access to your personal information

You may request access to or correction of your personal information held by us at any time.

Requests can be made in writing to loan@abldigitalmedia.com.au.

We reserve the right to refuse access in circumstances permitted under the Privacy Act or GDPR.

13. Complaints about privacy

If you have a complaint about our privacy practices, pleas send details to info@abldigitamedia.com.au.

We treat all complaints seriously and will investigate and respond in writing within a reasonable timeframe.

If you’re located in the UE, you also have the right to lodge a complaint with your local Data Protection Authority (DPA).

14. Changes to the Privacy Policy

We may update the Privacy Policy from time to time. All changes will be effective when posted on our website.

Please review this Policy periodically to ensure you’re aware of any updates.

15. Website analytics

When you visit our website, we may collect non-personally identifiable information such as browser type, operating system, referral URL, and site usage patterns. This information is used in aggregate to improve our services.

16. Cookies and tracking technologies

We use cookies to enhance user experience and analyse website traffic. Cookies are small files places on your device when you visit our website.

We use the following types of cookies:

• Strictly necessaries cookies: required for basic functionality;

• Performance cookies: to understand how users interact with our website;

• Targeting/advertising cookies: e.g., via Google Ads.

We use a cookie banner to request your consent before setting any non-essential cookies, in compliance with the GDPR and ePrivacy Directive.

You can manage cookie preferences through your browser settings or via the cookie banner.

17. Third-party links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

We encourage you to read the Privacy Policies of any external sites you visit.

If you have nay questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: Loan Morris, ABL Digital Media Pty Ltd, Suite 38B, Level 38, 2 Park Street, Sydney, NSW 2000
loan@abldigitalmedia.com.au